ALA Hostels Online booking site for hostels&Pgs

Privacy Policy


This privacy policy defines how Alahostels.com uses and protects the information you provide as a user of the site.

Therefore, if we ever ask for your personal information, be rest assured that we will keep it safe and it will be bound by this privacy statement.

COOKIES

Cookies are normally used to deliver a better experience for users on websites. We might use cookies to get information from your computer to help us serve you better. Cookies also help to provide us with statistical data through your browsing behavior.

However, you can decide to control how you use cookies from the settings of your browser. You can reject it if you're not comfortable with it.

THE TYPE OF INFORMATION WE NEED
  • Full name
  • Telephone / Mobile number
  • Date of birth – It will be required during check-in
  • Gender
  • Nationality
  • Means of Identification (passport, driving license or any other Government issued ID card)
  • Email
  • Job Title
  • Date of arrival and departure
  • Your credit card details, including the 3-digit number on the back of your credit card. This data is only required in certain cases. For example while making a booking over the phone.
  • Any other relevant information will be highly welcomed.
    • HOW WE USE YOUR INFORMATION

    Any information that you provide us with will be used to serve you better and improve our service. This is why it is important for you to give us accurate information as they are used for the following:

  • To improve our products, service and customer experience.
  • For promotional purposes. We may send you some promotional offers which we feel might interest you and be of benefit to you.
  • To make our website more user-friendly.
  • For market research.
  • To get feedback from customers about our services which can help us serve them better.
  • For bookings and payment details.
    • NON-DISCLOSURE OF INFORMATION

    At Ala Hostels, your personal information is sacred to us and that is why we ensure they remain private, and will never share it with a third-party. However, exceptions exist if we are required to provide your personal data for legal purposes by law enforcement agencies or by the state.

    To learn more about payments, refunds and cancellations, please visit the Terms and Conditions page for further information.

    THIRD-PARTY WEBSITES

    Any links to third-party websites on our pages don't mean we've recommended, approved or endorsed any of them. It is important you review their privacy policy before revealing your personal information.

    CHANGES TO PRIVACY POLICY

    Ala Hostels reserves the right to constantly update, change or modify the contents of this privacy policy whenever they deem fit. You are advised to regularly check this page for new updates.

    WHEN DO WE COLLECT YOUR PERSONAL DATA?

    We have the right to collect your personal data and information when you do the following:

  • When you visit our website.
  • Make an online booking
  • Use our mobile app (for booking or other purposes).
  • During payment
  • Use any of our free custom services for customers like Wi-Fi.
    • CONTACT US

    Contact us today if you have any issues concerning this privacy policy. You can easily reach us at …

    Alahostels Our Hub,
    Plot-No:909
    Ayyappa Society Rd, Mega Hills,
    Madhapur, Hyderabad– 500081
    Hyderabad, India